IN A PERFECT WORLD
…every order reaches every customer who in turn is perfectly happy with it. But anyone whose ever shipped an order knows that sometimes “things happen.” A customer changes their mind. A package gets crushed inside a delivery van. A gift recipient wants to exchange their gift for something different.  And so it goes. Like fulfillment, providing timely, accurate customer service can become a full time job. If you don’t want it to be yours, we’ve got good news for you.

DON’T QUIT YOUR DAY JOB
Your audience hungers for new content, new ideas, new products. Consequently, you need to spend your time shaping your next masterpiece, not sending Joe Blow another copy of his tracking number because he accidentally deleted it. We know, you love your customers. Don’t worry, we love them to. Because if they ain’t happy, you ain’t happy and if you ain’t happy, well, we got a problem.

LOCALLY OWNED AND OPERATED
Your customers aren’t dealing with someone in Daksh. They’re interacting with friendly, intelligent reps officing about 50 feet from the warehouse. At a moment’s notice, someone can run out and check on a return or change a mistaken order. We may ship globally, but we work locally.

With our call center located at our warehouse facility, our customer service reps can easily send a shout out our posse in the warehouse.

OPERATORS ARE STANDING BY
We provide email and web-based support for all customers. Amplifier also offers phone-based support for an additional fee. Want to add a toll-free sales number? No problem. How about an order-status hotline? Got it. In fact, we can even set up an auto-attendant in your voice so that your customer never even realizes they’re not dealing directly with you.

Speaking of you, that begs another question.  Just who ARE you, anyways?