ORDER MANAGEMENT
RETAIN CONTROL OF YOUR ORDERS,
EVEN AFTER WE RECEIVE THEM
Most of our competitors think it’s enough to integrate with your online store. “After all,” their reasoning goes, “why spend the extra money to enable more functionality when all we want is their shipping activity?”
At Amplifier, we believe you should be able to control your orders even after we receive them. We live in a just-in-time world; increasingly, e-commerce is about speed. So we built sophisticated Order Management tools directly into our platform. With Amplifier, you can easily Create, Cancel, Edit, and even Reship Orders easily.
What’s more, we added rich Promotions Management features to change order contents, enable drop-ins and enable easy merchandise giveaway campaigns for your most valued customers, fans or members.
Order Management Highlights
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Multi-Channel
Integrate your Shopify Store, Squarespace, WooCommerce, Etsy and more with your Amplifier fulfillment. Even direct API integrated-sources. We give you a single, filterable view of all of them.
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Continuous Order Status
We give you a view of all your orders’ states. Most will quickly show Shipped, but occasionally your order might be Awaiting Inventory or Alerted. We let you know so that action can be taken.
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FIFO ALLOCATION
Our OMS/WMS integration ensures that all your orders are allocated on a first-come, first-serve basis. And with our real time inventory services, we help prevent oversales.
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Tracking
Once your order ships, Amplifier shares the tracking number. If your order ships across different shipments, we’ll include the tracking number of each in the detail.
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RETURNS MANAGEMENT
Amplifier offers built-in Return Merchandise Authorizations (RMA) creation and shipping label creation directly in our platform. We even let you assign Returnability rules by each SKU.
Promotions Management Highlights
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Giveaway Campaigns
Reward your best customers with free giveaways. Dazzle VIPs with your largesse. Offer an influencer a sample for reviews. Amplifier makes it easy. We can even will send your emails for you!
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Drop-Ins Management
Every shipment provides another opportunity to be in front of your valued customers. Use our Drop-Ins features to automatically add a qualifying promotional card in every shipment.
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Promotional Items
Drop-Ins are great, but sometimes actions speak louder than words. Using Promotional Items, we can automatically include an item of your choice in a qualifying shipment.
VIDEO EXAMPLE:
See how easy it is to use our Campaigns tool to reward your best fans with merchandise.