Shipping Insurance

Protection from porch pirates, Shipments lost-in-transit, and damaged goods.

Dock to Porch coverage

You know that feeling: Tracking says Delivered but when you go to your porch there’s nothing there. In 2024 that happened 241 million times as a result of theft in the US. That doesn’t even count the plain-old mis-delivered or lost-in-transit moments that can happen with carriers.

As a Customer, you reach out to the Brand and ask for a reshipment. After all: it’s not your fault you didn’t get what you paid for. It’s a test: will this be an easy conversation with the Brand?

But as a Brand if you reship you’re out the cost of the item, plus the freight and fulfillment costs and then have to pay for the second shipment! If you just refund, you’re out all the revenue and your Customer doesn’t get what they wanted.

Amplifier now makes it easy to make a customer-for-life by telling them, “No problem! We’ll send a new one out right away!” And you can do it without you losing your shirt, even if it was your shirt that was stolen.

Shipping Insurance Features

  • Easy to Configure

    You set the rules for which shipments are insured and for the value insured. Amplifier applies those rules each night when we give the shipments to the carriers. Read more here.

  • Easy to Claim

    Amplifier already knows just about everything we need to make a claim. You just send us a screenshot of the report from your Customer. Read more here.

  • Fast Credits

    Unlike the made-to-be-difficult process with Carriers, Amplifier handles the claim within 5 business days and applies the approved claim value to your account as a credit within 14 business days. Read more here.

  • Low Cost

    Only $0.50 for every $100 of value insured. “Insured Value” can mean “Revenue,” “Costs,” or anything in between. You decide what works best for making your customers happy. Read more here.

Ready to ImPROVE YOUR BRAND’S FULFILLMENT EXPERIENCES?

Your e-commerce success starts here. Let’s create a custom e-commerce fulfillment solution that’s as unique as your brand. Contact us today to get started.